If your eSpring unit has been running for a while, sooner or later you’ll need to deal with one simple maintenance task: swapping out the filter cartridge. It’s a routine part of owning the system, but if you’ve never done it before, it helps to know what to expect, especially since the process on the older eSpring model differs quite a bit from the newer UV-C LED version Amway introduced more recently.
This guide walks through how to recognize your model, the signs your cartridge is due for a change, the replacement steps themselves, and where to source a genuine cartridge.
Do You Have the Older eSpring Model?
Amway’s eSpring water treatment system has been on the market for many years, and the version installed in most homes today is the earlier generation, recognizable by its UV lamp housed inside the unit and a cartridge that requires a small hose-disconnect step to remove. The newer generation, built around UV-C LED technology, uses a different cartridge entirely and a tool-free swap mechanism.
If you’re not sure which one you own, check the model information printed on the base of the unit, or compare it against the current product listings on the official Amway website. The two cartridges are not interchangeable. More on that in the FAQ below.
Signs That Your Cartridge Needs Replacing
The clearest signal on the older model is the built-in monitor: a red indicator light switches on, accompanied by an audible tone while water is running through the unit. That’s your cue that the cartridge has either reached its rated filtering volume or its maximum service life, whichever comes first.
As a general rule of thumb, cartridges are rated for roughly 5,000 litres of filtered water or about one year of typical household use – whichever limit is reached first. Heavier daily use (a larger household, for instance) will bring that date forward.
Step-by-Step Replacing the Cartridge
Unlike the newer model’s quick, tool-free cartridge swap, the older eSpring system takes a bit more care. Here’s the general sequence:
- Shut off the water supply to the unit.
- Open and remove the outer filter housing cover.
- Disconnect the water hoses using the small disconnect tool supplied with the replacement cartridge.
- Lift out the spent cartridge.
- Rinse out the housing before fitting the new one.
- Insert the new cartridge, making sure it’s seated in the correct orientation.
- Reattach the hoses securely.
- Finish with any remaining steps listed in your unit’s own instruction booklet, since small details can vary between production batches.
This is a job most people can manage themselves at home, no plumber required. That said, if your manual’s instructions differ from what’s described here, follow your manual; it reflects the exact revision of hardware you own. And if anything is unclear, feel free to reach out to us directly and we’ll help you work through it.
Other Parts Worth Checking at the Same Time
While you have the housing open, it’s a good moment to inspect two other components:
- The filter housing itself. Look for any visible cracks or stress marks. If you spot damage, replace the housing along with the cartridge.
- The housing’s sealing ring (O-ring). If you notice dripping or a slow leak after reassembly, this small ring is usually the culprit and can be replaced on its own, without a full cartridge change.
Where to Get a Genuine Replacement Cartridge
To make sure you’re getting an authentic part with full manufacturer backing, order your replacement cartridge through the official Amway website rather than a third-party seller. As per Amway’s policy, pricing isn’t published publicly on this site, get in touch with us and we’ll point you to the most convenient way to check the current price and place an order.
Frequently Asked Questions
Yes. Amway has confirmed that replacement cartridges and spare parts for the earlier eSpring generation will stay available for a good number of years yet, so there’s no need to rush a system upgrade just to keep your current unit running.
No. The two generations use different cartridge designs that are not cross-compatible. Always match the cartridge to the specific model you own.
The unit will usually continue to run, but filtration performance drops off once the cartridge is exhausted, so contaminants may no longer be removed as effectively as intended. It’s best not to delay the swap once the alert appears.
That really depends on your priorities. The newer version offers a longer-lasting UV component, a faster cartridge change, and lower power draw. But if your current unit is working fine and you’re not looking to upgrade, there’s nothing wrong with continuing to maintain it as-is.
Amway doesn’t allow public price listings for its products. Contact us and we’ll help you find out the current price and the easiest way to order.
This article is intended as general guidance. For instructions specific to your exact eSpring model and serial number, always refer to your unit’s manual or get in touch with us directly.
